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I referred someone to a STUDY but they aren't showing up in "my referrals"

Payment is made via PayPal from Respondent, once the referee has completed participation and payment has been made. You will receive an email from PayPal when payment has been issued -- Keep in mind that payments can take up to 8 days to process through PayPal. 

Please do not contact the researcher regarding Referral bonuses as they are not the ones that provide this and will be unable to assist you. 

If you do not receive the payment within 10 days of the referee being paid, please send us an email with the name of the survey and person referred. We're happy to look into that for you. 

Best,

Respondent Customer Success Team

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