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I haven't received my verification email. What should I do?

Typically this means that the message has been routed to your junk/spam. Please check these folders and your security settings to make sure the message is not being filtered out. 

If you are using a work/professional email, it is likely that your company has specific email filtering that is blocking emails from our domain. If this is the case, you can check in with your IT team to have Respondent whitelisted on your email server.

If after the above steps you haven't received the email, reach out to support@respondent.io and we will investigate further. 

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20 Comments

  • 2
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    markallison1

    Please help! I misspelt my work email and cannot find any way of correcting it. Please help?!

  • 1
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    Mary Sims

    I wrote my work email wrong and cannot participate until it's verified.

  • 1
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    kings man

    Hey , there's a problem with the employment editing phase, once you give your work email it refuses to offer a save option clearance.

  • 1
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    money creator

    I wrote a wrong working email please help me

  • 1
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    Duvon Haughton

    I notice I wrote my work email wrong

  • 0
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    SUSANA OLIVEIRA

    Please help! I misspelt my work email and cannot find any way of correcting it. Please help?!

  • 0
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    Tevin Royale

    I am not receiving the verification email on my work email address

  • 0
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    Meseabreeze

    My work email don't work(miracle@miraclemoney.online)l need to change mywork email(http://miracle2.godaddysites.com/)

  • 0
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    Charity Salomo

    Hey, I did not put my work email and now it's not giving me the option to can u help

  • 0
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    erikus20

    Pls I misspelled my work email how can I change it

  • 0
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    alicia washington

    I can't change my work email address on file?  

  • 0
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    pratik

    I can't change my work email please help me how to change and edit work mail ?

  • 0
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    Peter

    I have reached out weeks ago an nothing have happened. My email has no filtering tuned on and with everything else own with respondent's help desk registration works well. I just don't receive the verification email. Checked spam folders and all the possible filters. Looking for support to reply.

  • 0
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    N-NYEYAM ADAM

    I've not received any verification email and for that matter I can't take part in any survey. Please help

  • 0
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    Oluwatoyin Oshundare

    I can't add work email address?

  • 0
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    Hoang Oanh Nguyen

    Please help me. I can not connect with my work email. Can i change it. Thanks

  • 0
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    Mzwandile Maoche

    Please help, I entered a wrong work email

  • 0
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    Helen Damilola Odedele

    I misspell my work email and I can't get verification mail to verify my mail and I can't edit my profile please help me. The correct emails is dami.odedele@totalityz.com

  • 0
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    Ziggy Zanele Mokoena

    i need t verify my work email pleas help

     

  • 0
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    SUSANA OLIVEIRA
    Please help, I typed a wrong job email
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